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BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Summary
As a technical quality control resource, the Assistant Maintenance Manager will be responsible to assist the Property Managers and Technical Managers with the legislated preventative maintenance program oversight and to support the operation and maintenance of all Crown Owned and Other Government Department assets under the RP1 contract. Maintain and perform an on-site Technical Audits and inspections program and assist the National Contract Lead with technical reporting to the client.
Responsibilities
- Conducts and validates, within their respective region, regular technical inspections/audits on maintenance tasks completed by 3rd party vendors or in-house technicians. This includes, but not limited to, reports and certifications provided by the 3rd party vendors.
- Monitors any deficiencies, if any, that were highlighted in the reports reviewed during an audit and ensures that they were actioned by the Property Management Team in timely manner.
- Works with the Property Management to implement correction action reports.
- Evaluates technical maintenance processes and 3rd party vendor Technical Scopes of Work, for compliance with the contract mandate.
- Participates in investigations related to non-conformances, deviations or critical failures. Works with Property Management team to perform Root Cause Analysis and validate recommended corrective action.
Industry Interaction
Participates in client led audits and supports BGIS Quality team and the National Contract Lead through the process.
Investigates and understands industry regulations and best practices, including Authority Having Jurisdiction requirements, to determine how improvements can be made to current facilities maintenance procedures.
Support
Maintains, and in collaboration with the National Contract Lead, a technical audit regime that would entail all programs mandated on the contract.
Supports property team to ensure continued validation of CMMS inventory, monitoring, and accuracy, including any respective processes.
Communication
Assists with technical assessment’s and investigations, and with client ado reporting requirements.
Presents audit reports, with focus on technical findings to the management team that summarize, trend and analyze audit results across contract.
SKILLS
- Must have a demonstrated understanding of building-related technical systems which could come from having a degree, diploma, or certificate related to mechanical or electrical engineering or building science. (Minimum 7 years of related work experience is required.)
- Experience with MS Excel and Computerized Maintenance Management System (CMMS). (5 – 7 years)
- Experience with Predictive Maintenance technologies. (Minimum 7 years of related work experience is required.)
- Experience with performing Preventive Maintenance Inspections. (Minimum 7 years of related work experience is required.)
- Excellent observation skills with the ability to effectively interview maintenance team members and 3rd party service providers. (5 – 7 years)
- Able to identify relevant regulations and codes and interact with Authority Having Jurisdictions. (Minimum 7 years of related work experience is required.)
- Experience creating, developing and administering process maps. (5 – 7 years)
Licenses
- Certified Technologist or Trades licenses.
- At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
