Order Taker (Housekeeping), Dubai Full Time

Hyatt Hotels Corporation is currently looking to hire an efficient candidate for the post of Order Taker. The Hotels Corporation has a reputation to create rewarding experiences that go beyond simple accommodations for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.  The Hotel’s design aims to give guests a brand new experience. At Hyatt, they believe guests choose it because the caring and attentive associates focus on providing efficient service and meaningful experiences.

Job Overview for an Order Taker

Responsible for receiving and accurately recording customer orders in a timely and efficient manner, ensuring customer satisfaction and facilitating smooth operations.

Eligibility Criteria

Qualification

•  Relevant degree or diploma in Hospitality or Tourism management.

Experience

•  Minimum 2 years work experience in hotel operations.

Your Duties

• To run various status reports in order to do opening shift and prepare room assignments.
• To review log books for special requests and instructions.
• To answer the phone and log all messages.
• To prepare next day’s schedule.
• To track room status: OOO, V/C, O/C.
• To coordinate VIP rooms, make up and ASAP rooms.
• To monitor the issue of keys.
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
• To log all lost & found items.
• To maintain filing system.
• To follow up on emergency work order sent to POMEC.
• To inform security of any emergency brought to Housekeeping’s attention.
• To prepare and monitor room status reports for possible discrepancies.

Skill Required

Good customer service, communications and interpersonal skills are a must.

Laundry Attendant, Dubai