Log In
Sign Up
TokyoDev is currently seeking for product support specialist to join their team in Chou-ku, Tokyo, Japan. The ideal candidate must have ability to focus on customer satisfaction by delivering short-term work across systems such as our public API. This full-time position offers a competitive salary range from $350,000-$600,000 per year. Applicants must have experience in building tooling and systems to automate operations, including troubleshooting and debugging.
Responsibilities for Product Support Specialist:
- Candidate must have ability to focus on customer satisfaction by delivering short-term work across systems such as our Public API.
- Ability to handle reliability for integrations, using the same tooling stack as our SREs.
- Handle customer-facing issues through code, such as by developing features or fixing issues.
- Train and support our internal Support, Consulting and Implementation teams.
Qualifications for Product Support Specialist:
- Experience working and communicating with customers.
- Experience building tooling and systems to automate operations, including troubleshooting.
- Experience as an SRE or DevOps Engineer for high-traffic, and mission critical systems.
- Strong understanding of networking including load balancing, routing.
Benefits:
- Competitive salary range.
- Supportive team environment.
- Flexible working hours.
- Opportunity for career development.
How to Apply:
If you are passionate about providing excellent customer service and enjoy working in a fast-paced environment, they invite you to join their team at Chou-ku, Tokyo, Japan. Apply now and embark on a rewarding career in the hospitality industry!
